Terms and Conditions for Use of the Website and Platform

These terms govern use of the ATHLENIXS® website, platform and digital services. Users are asked to read them before using the services, creating an account, or purchasing a subscription. Corporate services may be subject to a separate agreement; where there is a conflict, the signed agreement prevails within its scope.

The platform provides digital tools, analytics and indicators for sports operational intelligence, athlete development support, and performance and risk analysis. The package page, the offer or the agreement defines the available functions, limitations and integrations.

Analytical outputs are decision-support tools. They are not a guarantee of outcomes, a medical diagnosis, or a substitute for qualified professionals. On their own they do not constitute a binding decision to accept or reject insurance or to price a policy. Final decisions remain with the authorised professional or regulatory party.

Users must provide accurate, up-to-date information, protect their login credentials, and not allow unauthorised parties to gain access. The corporate client is responsible for managing its own users and their permissions.

The website and platform are to be used for the lawful purposes agreed upon. The following are prohibited in particular:

• Attempting to breach or disrupt the systems.
• Exceeding the permissions granted.
• Uploading data without the right to do so.
• Copying the software.
• Conducting security testing without authorisation.

All of the above applies without prejudice to rights that may not be excluded by law.

The client warrants that it holds the authority and the lawful basis required to submit data to the platform, that it has provided the required notices and obtained the required consents, particularly for health or sensitive data and data of minors.

Prices, packages, term, renewal and payment method are set out on the order page, in the offer, or in the agreement. Taxes and statutory fees are added where applicable. Payment and renewal terms are shown before a purchase is completed.

Cancellation, renewal and refunds are governed by the terms disclosed at the time of purchase and by the relevant Saudi regulations, and are detailed in the Complaints and Refunds Policy.

Rights in the website, software, trademarks, designs, content, models and algorithms belong to ATHLENIXS® or to the licensing rights holders. Use of the service grants no intellectual property right, other than the limited right of use set out in the agreement.

The service may be subject to maintenance or updates, or affected by third-party services. Support hours, service levels, and any remedies or exclusions are set out in the service level agreement or the contract.

Data processing is governed by the Privacy Policy and any applicable data processing agreement. Confidential information is governed by the relevant agreements.

Access may be suspended or an account terminated in accordance with the contract and the law, in the event of a material breach, a security risk, or a legal obligation. Data is handled after the service ends in accordance with the retention policy and the agreement.

The limitations and exclusions of liability set out in the agreement apply, insofar as they do not conflict with mandatory law. These terms do not exclude any liability that may not be excluded by law.

These terms are governed by the laws in force in the Kingdom of Saudi Arabia. The dispute resolution mechanism and jurisdiction are determined in the agreement or under the relevant legal rules.

The effective date of any amendment is stated when it is published, and fresh acceptance is requested where the law requires it.